Fiona Jones Coaching Ltd

Last updated: 27.11.2025

 

1. Introduction

 

Fiona Jones Coaching Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights.

 

2. Who we are

 

Fiona Jones Coaching Ltd

Registered in England & Wales

Email: privacy@fionajones.coach

 

We are the data controller under UK GDPR.

 

3. Information we collect

 

Information you give us:

• Name

• Email address

• Phone number (optional)

• Company name (for corporate enquiries)

• Any information you choose to include in your message

 

Booking information

 

When you book via Calendly, they collect data needed to arrange your appointment. We only receive the information needed to confirm your session.

 

Website usage (Wix)

 

Wix automatically collects essential technical data such as:

• IP address

• Device and browser details

• Pages visited

 

If analytics are activated, anonymous website statistics may also be collected.

 

4. How we use your information

 

We use your information to:

• Respond to enquiries

• Arrange and deliver coaching sessions

• Keep records of our professional interactions

• Improve website performance

• Send updates or newsletters if you opt in

 

5. Legal basis for using your data

 

We process data under:

• Legitimate interest: to respond to enquiries and deliver services

• Contract: when you book coaching

• Consent: for marketing emails

• Legal obligation: for accounting or tax requirements

 

6. How long we keep your data

 

• Enquiry forms: up to 12 months

• Coaching records: up to 7 years (professional guidance)

 

You may ask us to delete your data at any time unless we are legally required to keep it.

 

7. Sharing your data

 

We only share data with trusted providers that support our business operations, such as:

• Wix (website hosting)

• Calendly (appointment scheduling)

• Email providers

 

We do not sell your data.

 

8. Cookies

 

Wix uses essential cookies to keep the site secure and functioning properly.

If analytics or marketing features are enabled, additional cookies may be used.

 

You can manage cookies through your browser settings.

 

9. Your rights

 

You have the right to:

• Access your data

• Ask for corrections

• Request deletion

• Withdraw consent

• Object to processing

• Complain to the ICO

 

Contact us at privacy@fionajones.coach to exercise your rights.

 

10. Contact

 

If you have questions about this policy, contact:

privacy@fionajones.coach

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